The retail industry is progressively adopting a data-driven approach to gain a competitive edge in the marketplace. The data-driven approach helps retailers to realize meaningful insights into customer behavior, their preferences, and trends. In addition, data analytics can help retailers optimize their operations by enhancing inventory management, predicting demand, improving Customer Experience (CX), and recognizing faster Time-to-Market (TTM) strategies and cost-effective opportunities.
Calsoft’s technology-first mentality and deep domain expertise provide targeted solutions to help retailers digitally transform their businesses. Calsoft was involved with the customer in transforming the retail operations by implementing a robust Data Governance Framework. Calsoft’s Data Analytics CoE leveraged the in-house talent pools, and industry standards to present a data quality framework, enabling the customer to harmonize the data across all channels and sources.
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